Effective Date: 10/04/2024
Welcome to Skeep’s Home Grown, LLC. By accessing or using our Website, you agree to comply with and be bound by the following terms and conditions (the "Terms"). Please review them carefully, as they govern your use of our Website and services.
1. Acceptance of Terms
By accessing or using this Website, you agree to these Terms, as well as our Privacy Policy, which governs how we collect, use, and protect your personal information. If you do not agree to these Terms, please do not use our Website.
2. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will take effect immediately upon being posted on this page. Your continued use of the Website following any changes constitutes your acceptance of the revised Terms.
3. Products and Services
All products offered on our Website, including but not limited to handmade herbal salves, goat milk and tallow soap, dog treats, flower press art, and herbal tea mixtures are made with natural ingredients. While we take great care in the production of our items, we do not guarantee that our products are suitable for all individuals or pets. Please consult your healthcare provider or veterinarian if you have concerns about allergies or product usage.
4. Disclaimer of Medical Advice
The information on our Website, including product descriptions, is for informational purposes only. Our products and services are not intended to diagnose, treat, cure, or prevent any disease. We encourage you to consult with a licensed healthcare provider before using any natural remedies, especially if you are pregnant, nursing, or have pre-existing health conditions.
5. Ordering and Payment
Prices: All prices listed on the Website are in United States Dollar $ (USD) and are subject to change without notice.
Payment: We accept Visa, MasterCard, Amex, Discover, and Paypal
Order Processing: We make every effort to process orders promptly, but processing times may vary depending on product availability and other factors.
Shipping: We ship within the United States and estimated shipping times will be provided at checkout. Delays may occur due to factors beyond our control.
6. Returns and Refunds
Due to the nature of our handmade products, we do not accept returns or offer refunds unless the product is damaged or defective upon arrival. If you receive a damaged or incorrect item, please contact us at skeepshome@outlook.com within 14 days of receiving your order. We may request proof of damage or incorrect delivery before issuing a replacement or refund.
7. User Conduct
You agree not to use our Website for any unlawful purpose or in any way that could harm the Website or its users. This includes but is not limited to:
Engaging in any fraudulent activity.
Attempting to hack, disrupt, or compromise the functionality of the Website.
Violating the intellectual property rights of Skeep’s Home Grown, LLC or any third party.
8. Intellectual Property
All content on this Website, including but not limited to product descriptions, images, logos, and text, is the property of Skeep’s Home Grown, LLC and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, Skeep’s Home Grown, LLC shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Website or products purchased from us. Our total liability to you for any claim arising from your use of the Website or products will not exceed the amount you paid for the products.
10. Governing Law
These Terms and your use of the Website shall be governed by and construed in accordance with the laws of Pennsylvania, United States without regard to its conflict of law principles.
11. Contact Information
If you have any questions about these Terms or need assistance with an order, please contact us at:
Email: skeepshome@outlook.com
By using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms.
Effective Date: 10/04/2024
At Skeep’s Home Grown, LLC, we are committed to providing high-quality, handmade products that you’ll love. However, we understand that sometimes issues may arise, and we want to make sure you’re satisfied with your experience. Please review our refund and return policy below.
1. Returns
Due to the nature of our handmade, small-batch products, we do not accept returns unless an item arrives damaged or defective. Please inspect your order upon receipt, and if there is an issue, contact us at skeepshome@outlook.com within 7 days of receiving your item.
2. Refunds
We will issue a refund or replacement if your product is:
Damaged during shipping
Defective (i.e., due to production issues or unusable product)
To qualify for a refund:
Contact us within 7 days of receiving the product.
Provide a description of the issue and a photo, if applicable.
If your claim is approved, we will offer:
Replacement: If stock is available, we’ll send a replacement of the damaged/defective product.
Refund: If no replacement is available, we will issue a refund to your original payment method.
3. Non-Refundable Items
The following items are not eligible for returns or refunds:
Custom orders or personalized items
Used products
Products purchased more than 7 days ago
4. Shipping Issues
If your product was damaged during shipping, please contact us immediately at [Your Contact Email] with a photo of the damaged item and packaging. We’ll work with you to resolve the issue as quickly as possible.
5. Contact Us
If you have any questions or concerns about your order, please contact us at:
Email: skeepshome@outlook.com
We’re here to help make sure you’re happy with your Skeep’s Home Grown experience!
Skeep's Home Grown LLC
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