Privacy Policy

Effective Date: 10/04/2024

Skeep’s Home Grown, LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, hosted on GoDaddy, and make purchases through the GoDaddy payment system.

By using our website, you consent to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

We collect two types of information from our users:

a. Personal Information

When you place an order or interact with our website, you may provide personal information such as:

Name

Email address

Phone number

Shipping and billing address

Payment information (Payment processing is handled by GoDaddy, and we do not store your full payment details)

b. Non-Personal Information

We also collect non-personal information that your browser automatically sends when you visit our website, such as:

IP address

Browser type

Device type

Referring/exit pages

Date and time of access

2. How We Use Your Information

We use the information we collect in the following ways:

Order Fulfillment: To process and deliver your orders, and to communicate with you about your order.

Customer Support: To respond to inquiries, troubleshoot issues, and improve our customer service.

Marketing Communications: To send you updates, promotions, or newsletters (if you have opted in to receive these).

Website Improvements: To analyze how our website is used and make improvements to enhance the user experience.

3. How We Protect Your Information

We take reasonable precautions to protect your personal information. Your information is stored on secure servers hosted by GoDaddy, which implements industry-standard security measures such as encryption and firewalls. Additionally, payment information is processed through GoDaddy’s secure payment gateway, and we do not retain your full payment details.

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

Service Providers: We may share your information with third-party service providers (such as shipping companies) to help us complete your order.

Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity as part of the transaction.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. These technologies may collect information about how you interact with our website, such as pages viewed and links clicked. You can choose to disable cookies in your browser settings, though this may affect the functionality of our website.

6. Third-Party Links

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete such information promptly.

8. Your Rights

You have the right to:

Access the personal information we hold about you.

Correct any inaccurate information.

Request deletion of your personal information (subject to certain legal requirements).

Opt out of receiving marketing communications by following the unsubscribe instructions in any emails we send.

To exercise any of these rights, please contact us at skeepshome@outlook.com

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the revised policy on this page and updating the "Effective Date" at the top.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email:  skeepshome@outlook.com